Returns & Exchanges
We want you to be completely mesmerized by your MOVA Globe. If you are not entirely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully repack your MOVA Globe in its original decorative box and protective foam to ensure it remains safe during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned globe, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing